- AI that instantly answers questions about your company and products
- Improves customer satisfaction, saves your time, and drives revenue
- Works on your website, in apps, via email, chat and social
- Understands natural language questions
- Finds answers in your knowledge base
- Industry-leading accuracy: up to 90%
Solutions to your needs
Convert more website visitors to leads by delivering instant answers to buyers when they are ready to engage with your business.
Automatically resolve routine tickets and free up your team to focus on more difficult cases.
Automate internal IT support. Provide answers to staff’s questions on your policies and procedures.
Alterra Answers can answer questions about your company and products wherever customers ask.More about Answers
Deep NLP engine converts natural language questions and commands into formal queries a computer can understand.More about NLP Engine
Pre-trained solution for the travel industry. Virtual travel agents can book flights and hotels, and recommend destinations.More about Travel
Deep Learning inside – no coding required
Artificial neural networks learn from conversations between humans.
Powered by Alterra NLP Engine
The engine converts natural language questions and commands into formal queries a computer can understand.
Alterra Answers can deliver instant answers in a website chat, in messengers, via email, SMS, in apps, and more.
Alterra Answers can be integrated with live chat apps, customer support and contact center solutions, etc.
- Alterra Answers works well with your team:
- reduces repetitive questions
- escalates complex questions to humans
- provides AI-powered prompts that help agents reply to customers faster