assistants for every business
Powered by artificial neural networks.

Questions & Answers

  • Answering questions about a company and its products.
  • Convert static FAQ to a question-answering bot
  • Increase sales.
  • Convert visitors to customers.
  • Deflect support calls.
  • More accurate than competition: up to 90% precision.
When I trade in my iphone, how long will it take to receive credit?
Within 2 weeks.
FAQ Bot

Solutions to your needs

  • Sales

    Greet visitors on your website. Convert more of them to customers.

  • Customer support

    Deflect about 20% of support calls by finding answers in FAQ.

  • Help

    Replace static help with a question - answering bot.

  • Internal QnA

    Enterprise search 2.0

The Alterra products

  • FAQ Bot

    A bot that answers questions – about your products, about your company. Appears in a chat widget on your website.

    More about FAQ Bot
  • NLP Engine

    Deep NLP engine that converts natural language questions and commands to formal queries a computer can understand.

    More about NLP Engine
  • Travel

    Pre-trained solution for the travel industry. Virtual travel agents to book flights and hotels, and recommend destinations.

    More about Travel

Deep Learning inside – no coding required

Artificial neural network learns from conversations between humans.

Powered by Alterra NLP Engine

Converts natural language questions and commands to formal queries a computer can understand.

Omni-Channel

Works in a chat widget on your website, in messengers, over email, SMS, in-app, etc.

Platforms

Can be integrated with chat apps, contact center solutions, CRMs, etc.

A.I.+ N.I.

  • Bot answers frequently asked questions.
  • Can escalate complex cases to humans.
  • Routes to the right agent.