Alterra Answer Bot - Chatfuel integration

Connect Alterra’s NLP technology to your Chatfuel flow to create a Facebook Messenger bot that can understand human language and intelligently answer customers’ questions

Chatfuel

Chatfuel proactively guides users through a predefined path

Chatfuel provides an intuitive visual interface that enables business users design and build chatbot flows and establish conversational rules.

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Alterra

Alterra instantly answers customers’ free-text questions

Alterra helps businesses automate answers to repetitive questions in Facebook Messenger. It understands human language and delivers the right information from the company’s knowledge base whenever asked.

Messenger Bot that intelligently answers customers’ questions

When you connect Alterra Answer Bot to your Chatfuel flow the answer bot will reply to all free-text messages, while Chatfuel will send broadcasts, qualify leads, and guide prospects through your marketing funnel.

Enhanced with Alterra’s NLP, your Facebook Messenger bot will be able to understand human language and intelligently answer customers’ questions.

People can ask their questions in plain English as if they are talking to a human.

See it in action

Benefits

  • Increase customer satisfaction

    Provide better customer experience by making conversations faster, smarter and a little more human

  • Grow sales

    Accelerate customers’ path to conversion by helping people get all the product information they need in real time

  • Automate support on Facebook

    Automate replies to customers’ help requests and wow your Messenger audience with live 24/7 support

  • Save your precious time

    Alterra Answer Bot takes care of answering repetitive questions, so you can focus on more important tasks and grow your business faster

Code-free setup

Alterra offers a simple-to-use interface that lets you build your answer bot in minutes. No coding is required – Alterra ingests your FAQ articles and converts them into an intelligent bot that responds to users in a conversational way.

You can choose between two integration options:

1. Light integration
Add both Alterra and Chatfuel bots to your Facebook Page and let them work side by side.

2. Full integration
Plug Alterra in Chatfuel as a Default Answer provider.

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How to get started?

  • To start, you will need Chatfuel and Alterra.ai accounts. Create your Alterra.ai account here. Try it free for 30 days.

  • Upload your knowledge base articles via the Alterra FAQ Editor to create your answer bot.

  • Connect Alterra Answer Bot to your Chatfuel flow. Check out the Chatfuel integration page to find out more about the integration options.

Start building your answer bot today

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See Alterra Answer Bot in action