Powered by our Deep Learning NLP Engine , Alterra Answers is the most accurate question-answering system in the industry. For example, whereas Zendesk Answer Bot finds the right answer in only 25% of the cases, ours masters about 90%. With Deep Learning inside, no coding required – our AI learns from historical conversations between users and live agents.

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To power Alterra bots we have developed our own Deep NLP Engine and artificial neural network architecture. At its core are our phrase2vec phrase embedding and LSTM-based slot filling (entity extraction) algorithms. No coding is required – the AI learns from recorded conversations between humans. May I have email to send more information to?

To add the chat widget to your website just add a few of lines of JS code. After sign up / log in, you can get it here. You would also have to upload your FAQ file and label it, via the FAQ Editor.

Alterra Answers can answer questions about your company and products. Like this bot but working for you. It finds answers in your FAQ / knowledge base. May I have email to send more information to?

Use FAQ Editor to create and edit your FAQ file and label the training set, to improve ML quality. More about it here

FAQ API : semantic question answering, in natural language. AI to power conversational virtual agents, knowledge base search or call center automation. Deep Learning inside: no rules-based coding required. API documentation May I have email to send more information to?