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Led by two ex-Googlers, we are a small team of ML/AI/NLP aficionados
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Our products come with a free 30-days trial. We also have a free tier of 300 messages/mo. Other than that, it's a commercial product. To start the free trial, please go to our website and self-register. Your client ID and API key will be automatically created. ...
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To get your API key please go to our website and sign up / log in. Go to the FAQ API webpage and click on the blue “Get your API key” button. Your API key will be automatically created. (It will work for 30 days, for free.) If you have additional questions please leave your email here and we'll get back to you shortly.
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We will be happy to tell you more about our products and give you a demo. Please write to us at info@alterra.ai or just leave your email address here.
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Our pricing depends on the feature set and usage volume. We will be happy to discuss the details with you. Please write to us at info@alterra.ai or just leave your email address here.
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Our pricing depends on the feature set and usage volume. We will be happy to discuss the details and give you a demo. Please write to us at info@alterra.ai or just leave your email address here.
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Alterra Answers is omni-channel : it works in a chat widget on your website, as an overlay over your support web form, as help center search , and over email. It is also integrated with Zendesk , Drift , Slack , Telegram, ManyChat , Chatfuel and Facebook Messenger. SMS and in-app channels can be added via our FAQ API. May I have email to send more information to?
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Alterra Answers is fully integrated with Zendesk , Drift , Slack , Telegram, ManyChat , Chatfuel and Facebook Messenger. Other live chat, support, help desk, CRM or contact center solutions can be connected via our FAQ API. May I have email to send more information to?
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Alterra Answers , FAQ API and Phraser API are stateless; they don’t keep context. One question - one answer. Travel agent bot and Travel API are stateful; they keep context, indefinitely.
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We have developed our own NLP Engine and artificial neural network architecture. It is the most accurate in the industry. We don’t use Google's Dialogflow (aka API.ai), IBM Watson or any other third-party platform.