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My name is Alterra. I'm just a robot, powered by an artificial neural network. I'll be happy to answer your questions about our company's products.
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If you want to receive more information or communicate with a human please leave your email address here, or write to us at info@alterra.ai. Otherwise, we won't be able to reply to you. The web chat widget is not persistent. Leaving it is like hanging up the phone. We will not spam you, promise!
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All answers Alterra Answers gives are to be written by you. The bot doesn’t compose answers; it selects the right canned answer from your FAQ file. Therefore, the answers the bot gives are completely deterministic, and fully controlled by you. Same with FAQ API
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The bot you are using right now is powered by Alterra Answers. It is answering questions about our products. It is built on top of our FAQ API. We eat our own dogfood :-). An example of the Slot filling API usage is our travel agent bot on Facebook Messenger. ...
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During the free 30-day trial usage is restricted by 300 queries/day. The rate limit is 1,000 queries/minute. If you want more please write to us at info@alterra.ai
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Incomplete sentences and questions shall be OK. The bot shall still be able to answer them. To a point.
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Alterra Answers will help you to convert website visitors to customers. Users often have questions and want them answered before they make a purchasing decision. If they are left to sift through the website on their own, they may give up and leave before they find the answer. Every extra click increases abandonment rate. Lowering friction increases sales.
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Indeed :-)
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The Settings tab of FAQ Editor allows you to: 1. Export and import your data 2. Activate channels and integrations and get respective JS code 3. Combine your main FAQ corpus with pre-defined common corpora: chitchat and grab_info 4. Review your login details, API key, etc. You can find it in the right upper corner of FAQ Editor. ...
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The system shall work quite well for niche applications. You upload your FAQ file and training corpus (chat history). So, it learns your jargon. Give it a try or contact us for more info.